Refund Policy
At TedsEssay.com, we strive to provide high-quality, custom-written essays that meet your needs and expectations. However, if for any reason you are not satisfied with our service, we are committed to addressing your concerns. Please read our refund policy below:
1. Eligibility for Refunds
- Quality Concerns: If you believe the delivered essay does not meet the specified requirements or quality standards, you can request a revision. If you are still dissatisfied after the revisions, you may be eligible for a partial or full refund.
- Late Delivery: If we fail to deliver your order by the specified deadline, you may request a full or partial refund, depending on the impact of the delay.
- Order Cancellation: You can cancel your order and request a full refund within 12 hours of placing the order, provided that work on your order has not yet started.
2. Refund Request Process
To request a refund, please contact our support team at soileau6203@gmail.com. Include your order number and a detailed explanation of the reason for your refund request. Our team will review your request and respond within [X business days].
3. Revision Policy
- Before requesting a refund, we encourage you to take advantage of our free revision policy. You may request revisions within [X days] of receiving your essay if it does not meet your original instructions.
- Revisions are unlimited as long as they are within the scope of the initial instructions. Changes that deviate from the original requirements may be subject to additional charges.
4. Non-Refundable Circumstances
Refunds are not provided under the following conditions:
- Change of Mind: If you change your mind after the work has already begun, you will not be eligible for a refund.
- Approved Work: If you have already approved the delivered work or submitted it for academic purposes, no refund will be provided.
- Delayed Revisions: If delays are caused by late responses or requests for revision on your end, the refund policy may be adjusted accordingly.
5. Refund Processing Time
If your refund request is approved, we will process the refund within [X business days]. Please note that it may take additional time for the refunded amount to appear in your account, depending on your payment method.
6. Contact Us
If you have any questions or concerns regarding our refund policy, please feel free to contact us at soileau6203@gmail.com. We are here to help and ensure that you have a positive experience with TedsEssay.com.