Cancellation policy
At TedsEssay.com, we understand that circumstances may change, and you may need to cancel your order. Our cancellation policy ensures that you have a fair and straightforward process to follow. Please read the policy below to understand your rights and responsibilities regarding cancellations:
1. Eligibility for Cancellations
- Within 12 Hours of Order Placement: You can cancel your order for a full refund within 12 hours of placing the order, provided that work has not yet started on your assignment.
- After 12 Hours: If you request a cancellation after 12 hours but before work on your order has begun, you may be eligible for a partial refund, depending on the time elapsed and the resources allocated to your project.
- Once Work Has Begun: If work on your order has already started, cancellation requests will be considered on a case-by-case basis. In such cases, a partial refund may be offered based on the progress made on your assignment.
2. How to Request a Cancellation
To request a cancellation, please contact our support team at soileau6203@gmail.com with your order number and reason for cancellation. Our team will review your request and respond within [X business days].
3. Non-Cancellable Orders
Certain orders are non-cancellable, including:
- Urgent Orders: Orders with a turnaround time of 24 hours or less cannot be canceled once placed, as they require immediate allocation of resources.
- Custom Projects: Large or highly customized orders may not be eligible for cancellation once work has started, due to the significant time and effort involved.
4. Refunds for Canceled Orders
If your cancellation request is approved, any applicable refunds will be processed within [X business days]. Please note that the time for the refunded amount to reflect in your account may vary depending on your payment provider.
5. Changes to Orders
If you need to make changes to your order rather than cancel it, such as updating instructions or extending the deadline, please contact us as soon as possible. We will do our best to accommodate your request, but additional charges may apply depending on the nature of the change.
6. Contact Us
For any questions or to request a cancellation, please contact us at soileau6203@gmail.com. We are here to assist you and ensure a smooth process with TedsEssay.com.